Siemens Chiller Portal
If you have scheduled Chiller Start-Up Service, please send the downloadable checklist below 72 hours prior to start-up date to: medicalservice@dimplexthermal.com
*Note: This portal is optimized for desktop and may not display properly on a mobile device.
MAGNETOM
• Spectra
• Aera XJ
• Espree
• Symphony
• Flow Series (Ace, Plus, Apex, Neo)
MAGNETOM
• Aera XQ • Avanto
• Altea • Avanto Fit
• Lumina • Prisma Fit
• Prisma • Skyra Fit
• Skyra • Trio
• Sola / Sola FIT • Verio
• Vida XQ / Vida FIT
MAGNETOM
• Vida XT
• Terra
• Cima. XT
Medical Sales/Service Contacts
Please direct all Service emails to our MedicalService@DimplexThermal.com. Individual team members can be listed in the CC
if desired. This ensures better coverage and allows us to guarantee that all dispatches and inquiries are promptly addressed.
Tony Trumblee
Medical Account Manager
Direct: (269) 373-7744
Cell: (269) 366-8103
Email: tony.trumblee@dimplexthermal.com
Rachel Childers
Senior Service Manager
Direct: (269) 569-7826
Cell: (616) 437-0869
Email: Rachelc@dimplexthermal.com
Maureen Basse
Service Manager – Execution
Direct: (269) 569-7826
Email: maureen.basse@dimplexthermal.com
Michelle Ray
Medical Sales Representative
Direct: (269) 373-7752
Email: Michelle.ray@dimplexthermal.com
Here for You at Every Step
Dimplex is Committed to Making Your Chiller Purchase as Smooth as Possible.
Our experts will be delighted to help you develop a new system or optimise an existing one.