Dimplex Thermal Solutions (DTS) proudly offers turnkey solutions, from the highest quality chillers to unparalleled product support. The DTS team has a goal to ensure the highest uptime for any chiller installed by offering several excellent service packages. Startups, planned maintenance, extended warranty packages keep your equipment running smoothly for maximum production and long-lasting results.
Unlike anyone else in the industry, DTS has a large network of service contractors in North America and a US-based call center available 24/7. With Level 1 and Level 2 technical support just a phone call away, DTS customers have easy access to answers for any chiller service-related questions.
Need replacement parts? DTS maintains a fully stocked warehouse to ensure optimal response times for any field failure issues. The warehouse has more than 1,000 standard parts — most with next day shipping. Spare parts kits are also available for consumables and critical components, which ultimately reduces costly downtime. Outstanding service…just one more reason DTS is the industry leader in cooling solutions.